Service in Training

November 24, 2015 at 1:47 pm Leave a comment

I still bring practical ideas to teachers. Just finished this year’s round of teacher training. Had a great time with some leading teachers.

Ha! They asked for even higher level of information. For a minutes this really crunched, twisted and upset me. The industry is working so very hard to get trainers, and even college instructors, to give less and less info. Yes. Of course, they would be upset by having it put that way. “Active Learning” is what they would call it. Of course, I understand humor and activities and application, but if you press on that button so much that the trainer is not permitted to speak, and if you load up humor and activities that really aren’t related, what you are doing is reducing the content. In some quarter this is exactly what is wanted.

Well, not in this center. I ask what their best training experience has been — so I can shoot in the same direction. “She gave us so much material we couldn’t write fast enough!” WHAT? Oh, this is not what the state folks, the federal folks, the famous professional association wants. But if that is what my client wants, great, let me give that. You want “take aways” — tips for what to do tomorrow? Okay, I gave them 101.

And that is business too: figure out who your customer is, and provide the best solution for your customer. Okay, but what about….all that I am taught to do? Except for ethical naggings, the other voices must be relegated, at best, for another day. If it is good info, offer it to the client, but you are the servant leader; the client decides.So let me know what your needs are – fun or fulsome – and we will fit the bill.

Advertisements

Entry filed under: Customer Service, Training.

Planning a Venture? Here is a method to plan well. One Solution to Germs and Odors – Last Chance

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Trackback this post  |  Subscribe to the comments via RSS Feed


What People are Saying

Would you like Sharon to come back? “Yes! Every day of the year!” Phillip Merritt Owner of ABC Preparatory Academies in Austin Texas

“Sharon has strong abilities in critical thinking. She also has excellent instincts in grasping issues before all the information has been revealed. There have been some occasions where I assumed what she was saying could not possibly be accurate, but in the end she was proved right when the facts were revealed. I trust (or at least pay serious attention) to her opinions.” Walter Lee, former Engineer, Retired Minister PC(USA), QVR Board Member

 

“Speaker was at ease and able to relate to all participants. All was very good! ” MNKA member

“You kept everything light and moving along. It was great.” MNKA member

“Thanks so much for doing this topic! I’ve been saying this for a long time and no one seems to be hearing me. You have confirmed that I’m not losing my mind. THANK YOU!” MNKA Member

“We sincerely appreciate the time and effort you put into your presentation. Your presentation was a real blessing to the participants, judging from their evaluations. –Terri Sloan, Weekday Ministries Conference

And what I like to hear most, I usually do: “We want to have you back. When can you come? “

Sharon’s books

The Government is not a Village. Dialogs across boundaries, busts myths, reveals real science. Offers a positive way forward in early education policy. Go to www.lulu.com or www.thegovernmentisnotavillage.com Swim with the Dolphins, not with the Sharks Sharon's classic book on conflict reduction available at www.amazon.com This is instrumental music, great for calming and focusing. I recommend it for your classroom. WHOLETONES

Easy Sign up Contact Form

This is a signup for starting a congregationally affiliated preschool and to be notified of related conference or products.

I will not explode your inbox. I will not sell or share your info.

Let me know what challenges you are facing.

We all face dragons and wish someone would come along side and help. Let me know what challenge you are facing. If I can't help, I might know someone else who can. Sharon@orgstrat.net . 512/534-5425 - direct line

Enter your email address to follow this blog and receive notifications of new posts by email.

Enter your email address to follow this blog and receive notifications of new posts by email.

Join 454 other followers

Thanks to StatCounter for more stats on this site.

web
analytics

%d bloggers like this: